So you bought yourself a new Wacom Cintiq, and try as you might you cannot install… Firstly, your machine does not recognise the tablet, you get error message after error message. So, you go and hunt down what could be wrong on the web. And there are pages of neat little tricks that should get your tablet in working order. Ah, but you have slipped through the cracks, and you still get nothing?
CHECK YOUR USB CONNECTION
The more you use your USB ports, pull things in and out, the looser the connection becomes, and often the most commonly used slots just won’t cut it for the Cintiq (if your computer is brand new, then you are one of the lucky ones that got a faulty cable, and again, it’s all about the USB connection, support will ask you to bundle up the whole lot and send it back to them).
Go from one slot to another until you find one that suddenly turns on your tablet. Woohoo. Happy days. However now you have an impressive secondary screen and the constant “no tablet driver found”, and again you search the internet and turn services on (how is dependent on your system, generally via the start bar for Windows for instance), and still you get nothing?
NO TABLET DRIVER FOUND
Go to your local area Wacom site, head to Support and downloads, and download the latest driver. Install. If you still have no luck, check your USB again. Repeat. Your tablet should be working. YES!!
Next work day you turn on your computer and again… the driver error message. Go to where you saved your driver.exe file and reinstall. It should be working again. Keep your fingers crossed that you don’t have to do that too many times, as patience is not everyone’s virtue.